For Property Owners, Managers and Tenants

Flyers and materials to help residents across our service area

The District is the local clean water utility for 435,000 residents across 24 communities in Dane County. Because we’re in the business of protecting water, we encourage every property owner, facility manager and tenant of rental units to take simple actions to protect water systems at their properties. That’s why we’ve curated these educational resources to help you prevent plumbing issues, keep maintenance costs down and reduce water pollution.

Shortcuts to sections: Residents and Tenants | Property Management | Funding for Multi-Units | Packet Request

Resident and tenant materials

Bathroom toilet and trash can for non-flushables and unflushables, like wipes.

What not to flush
What’s okay to flush? And what’s not? Learn about non-flushables like wipes, period products, special waste and FOG (fats, oils and grease) and how these items can create blockages and damage to pipes.
Non-flushables flyer | Toss tampons flyer | FOG flyer

Household paints, chemicals, varnishes, oils and other poisonous items for the environment sit on a garage shelf.

Where to dispose of household chemicals and medicines
The Dane County Landfill and Clean Sweep offer waste disposal for large items, electronics, paints, household chemicals and more. Medicines and pharmaceuticals can be disposed at local MedDrop stations.
Landfill flyer | Clean Sweep flyer | MedDrop

Salt scattered on a sidewalk to demonstrate winter salt reduction strategies.

Lawn and sidewalk care
Help minimize nutrient and road salt runoff with property care tips for street leaves from Ripple Effects and smart winter salting from Wisconsin Salt Wise.
Leaf-free streets flyer | Be salt wise flyer

Small softener salt pellets pouring from a bag into a water softener with copper pipes nearby.

General hard water information
Learn about hard water, how water softeners help remove minerals from water and why you might not need as much salt in your water as once thought.
Water hardness & softening page

A photo of a home basement drain to represent sewer backups.

How to respond to sewer backups
Whether you own or rent, finding water in your basement can be stressful and scary. Review what to do if you experience a sewer backup and how to clean up any water. If you rent, be sure to call your property manager as a first step.
Sewer backups flyer | Backups page

Property Owner and management resources

A graphic of a house, private sewer lateral and connections to the municipal sewer pipe and storm sewer, as well as potential sources of inflow and infiltration.

Private sewer lateral maintenance
Private sewer laterals carry wastewater from a property into larger sewer systems. Property owners must maintain and repair all private sewer laterals.
Sewer laterals flyer

A diagram of the proper installation and flow of a sump pump in a basement.

Sump pump connections
Sump pumps remove water to help prevent basements and foundations from flooding and should not be connected to the sanitary sewer system.
Sump pumps flyer

Identifying and disposing of household mercury
Mercury is a toxic pollutant of water and wastewater. See which thermostats, light bulbs, older appliances and other household items contain mercury, as well as options for proper disposal.
Flyer coming soon

Woman viewing salt in water softener and wanting to request a test kit to determine water hardness levels.

Water softener maintenance and efficiency insights
Inefficient or improper configuration of your water softener wastes salt and harms the environment. Learn how to check your softeners and steps you can take for minimal salt use.
Water softeners flyer

Funding for salt reduction in Multi-Units

When water softeners regenerate like these, they dump salt brine down the drain. Instead of wasting the brine, the FPL team engineered a way to capture and reuse it.

Commercial & industrial water softener rebate
Multi-unit residential facilities serving three or more units may be eligible for significant savings on projects that reduce salt in water softeners.
C&I rebate application

A facilities maintenance man shovels snow outside of domed effluent storage buildings in the winter.

Chloride reduction incentives and grants
Properties responsible for larger-scale winter maintenance can apply for road salt reduction grants or chloride reduction innovation grants that result in reductions of chloride to the sewer system.
View incentive programs

Request printed materials

Are you interested in a pre-printed packet for distribution to tenants or residents of multi-units? Please contact our Pollution Prevention team to request materials. Be sure to include your desired quantity and complete mailing address in your message to the team.